Timed Ticket FAQS

How Can We Help?

Timed tickets are released in batches each month.  Book your tickets here.

Below are answers to some frequently asked questions about timed tickets and visiting Bloedel Reserve.

If you don’t see the information you need, please contact Guest Services at 206-842-7631, x10. We answer calls in the order they are received and return missed calls within 24 hours. Or email [email protected].

  • Click SIGN IN on the top right hand corner of the timed ticket page and click on FORGOT
    YOUR PASSWORD.
  • You will be prompted to enter your email. Enter the same email you used when you registered your timed ticket account and click SUBMIT.
  • You will receive an email with instructions on how to proceed.
If you are still having difficulties, please call Guest Services at 206-842-7631, x10. Guest Services staff members are available from 9 AM to 5 PM, seven days a week. You can also reach us by email at [email protected].

Please check the following three issues to see if they might be creating problems:
  1. When registering, only use one name in the first name field.  If you put more than one name in the first name field (e.g. Mary and Javier instead of Mary), the registration system won’t recognize you as a member.
  2.  If you need to reset your password, please create a 12 or more character password which includes (at least one) capital and lower-case letter, number and special character (such as !@#$)
  3. Remember, you only need to register once in the lifetime of your membership. Any problems, please contact the Guest Services team. We are here to help.
If you need further assistance, or the system is not cooperating with you, please call Guest Services at 206-842-7631, x10. Guest Services staff members are available and happy to help from 9 AM to 5 PM, seven days a week. You can also reach us by email at [email protected].

All confirmation emails will be sent to the email address you shared with us when you signed up for your membership. If you are having trouble finding your email, search your spam or promotions folder to see if the confirmation email landed there. If you are still having issues finding the email, call Guest Services at 206-842-7631, x10.

If you need to cancel your visit, please call Guest Services at 206-842-7631, x10. Guest Services staff members are available from 9 AM to 5 PM, seven days a week. You can also reach us by email at [email protected].
Please note: Tickets are non-refundable and non-transferable. Cancelled tickets will not be refunded. For complete details about admissions and refunds, click here.

No. A staff member will greet you at the front gate and ask for your name.

Masks are not required when walking the grounds, and are otherwise optional when entering buildings or facilities.
We will have a limited supply of masks at the Gatehouse and at the Residence, and we can provide one for you.

To walk the 2-mile trail loop takes about 2 hours. The 3/4-mile paved accessibility route takes less time. The last admission to Bloedel Reserve is one hour before closing time.

Yes, the first floor of the Residence opens to visitors at 10 AM daily and closes 1 hour before closing time.

No. In order to protect the tranquility of the experience, as well as to protect the wildlife that lives on the Reserve, eating food, picnicking, or pets on the grounds or in your vehicle are not allowed. You may bring bottled water.

There are wheelchair accessible bathrooms available for guests at the Gatehouse and Residence.

Yes. Our Bloedel Reserve accessibility map describes both the full walking path and the paved route. Please call ahead or email us if you have specific questions about our accessibility accommodations. Guest Services staff are reachable from 9 AM to 5 PM, seven days a week, at 206-842-7631, x1o or by email at [email protected].

All ticket sales are final. Tickets are non-refundable and non-transferable. For complete details about admissions and refunds, click here.

See Garden Etiquette for more details. Visit Explore Before You Go to see photo galleries of Bloedel Reserve’s various landscapes and garden spaces.

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