Ticket Usage & Refund Policies
We use a timed-entry ticketing system to make sure everyone has a peaceful experience and a place to park. To guarantee your spot, we recommend buying your tickets online ahead of time. If we are not sold out when you arrive, you can purchase tickets on-site but please note, a small surcharge does apply.
For tickets, click Tickets. For more information, click Ticket FAQs.
We know that plans can shift, and we’re here to make the process easy and stress-free. We’re happy to reschedule your entire party’s tickets for another available day and time within one month of your original booking (please note that partial exchanges aren’t available). Members, please let us know if you cannot make your timed ticket slot so we can release the tickets for other visitors.
What to do:
Please purchase new tickets for the date/time that works best for you. We’ll gladly refund the original tickets if you provide the following information within 48 hours of your original time by phone at (206) 842-7631 or email.
* The name on your original timed ticket
* The date and time of both your original and new tickets
* A phone number where we can reach you
Cancellations and no-shows are non-refundable. Refunds are not permitted.
Visiting Bloedel Reserve is an outdoor experience. Please dress for the weather, rain or shine. In the event of closure due to inclement weather or hazardous conditions, all admissions are fully refunded.
In the event that Bloedel Reserve closes (due to severe weather or other uncontrollable circumstances), the Reserve will provide a full refund to all ticket-holders.
Only tickets purchased through the Bloedel Reserve timed ticketing system will be honored. Tickets bought through private and/or third-party sellers are invalid for entry and non-refundable.
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